Returns & Exchanges

At Filson, we stand by the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. Whether you need a different size or a full refund, our goal is to ensure your gear meets the demands of the field.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid UPS shipping label provided at the end of the return request to ensure your package is tracked and insured.

• 3.
  Pack Your Gear

  Place the items in their original packaging, including all tags and documentation, and securely seal the box with the new shipping label attached.

• 4.
  Drop Off and Track

  Hand your package to any authorized UPS location; once received at our warehouse, please allow 5-7 business days for your refund or exchange to be processed.